Frequently Asked Questions (FAQs)

Programmes

Can my child consult you on questions done outside class?


Yes, of course! We highly encourage students to do up extra questions beyond classes. Practice makes perfect, and we want our students to know that if they are willing to make the effort to do so, we will support them fully.




How can my child improve on his/her foundation?


We strongly encourage students to do extra practices at home and we will be here giving them full support to help them progress. Students can arrange for free one-to-one physical consultation sessions with Ms Suzanne, and all students/parents also get Ms Suzanne's personal number for WhatsApp consultations. Simply snap and send a photo of the questions to consult her and she will reply all questions asap, latest by the end of the day. (We are extremely supportive of your child's extra effort.) Parents and students have found this to be extremely useful, and Ms Suzanne spends an average of 6 hours a week answering students questions. Sometimes you may even catch her at 11 p.m. doing a WhatsApp consultation with her secondary school students.




How are fees calculated?


Tuition fees are billed at the start of each month based on the number of lessons in each month.

For students who enroll in the middle of a month, the fees will be pro-rated accordingly.




What is included in the material fee?


The material fee of $50 will cover all materials used in class. This includes our Topical Series, SA1/SA2 Revision Packages and all diagnostic tests/mock tests/revision papers done in class.




What is the withdrawal policy like?


If your child wishes to withdraw from his/her class, you may contact us directly and instant withdrawal will be accepted. There is no mandatory notice period and we will issue you a refund for the fees that you have paid for any remaining classes.

Time and money is of essence and we do not believe in locking your child down. If you find that we are not a good fit, we will fully support your decision in finding an alternative that works for your child.





Student Support and Fees

Can my child consult you on questions done outside class?


Yes, of course! We highly encourage students to do up extra questions beyond classes. Practice makes perfect, and we want our students to know that if they are willing to make the effort to do so, we will support them fully.




How can my child improve on his/her foundation?


We strongly encourage students to do extra practices at home and we will be here giving them full support to help them progress. Students can arrange for free one-to-one physical consultation sessions with Ms Suzanne, and all students/parents also get Ms Suzanne's personal number for WhatsApp consultations. Simply snap and send a photo of the questions to consult her and she will reply all questions asap, latest by the end of the day. (We are extremely supportive of your child's extra effort.) Parents and students have found this to be extremely useful, and Ms Suzanne spends an average of 6 hours a week answering students questions. Sometimes you may even catch her at 11 p.m. doing a WhatsApp consultation with her secondary school students.




How are fees calculated?


Tuition fees are billed at the start of each month based on the number of lessons in each month.

For students who enroll in the middle of a month, the fees will be pro-rated accordingly.




What is included in the material fee?


The material fee of $50 will cover all materials used in class. This includes our Topical Series, SA1/SA2 Revision Packages and all diagnostic tests/mock tests/revision papers done in class.




What is the withdrawal policy like?


If your child wishes to withdraw from his/her class, you may contact us directly and instant withdrawal will be accepted. There is no mandatory notice period and we will issue you a refund for the fees that you have paid for any remaining classes.

Time and money is of essence and we do not believe in locking your child down. If you find that we are not a good fit, we will fully support your decision in finding an alternative that works for your child.





Classes

What is your average class size?


Our classes have an average size of 6 - 8 students.




Are all your classes taught by Ms Suzanne?


Yes, all classes will be taught by Ms Suzanne personally and in the event that she is sick, a replacement class will be arranged separately.




Are replacement classes available?


Yes, replacement classes are available for students. These students may attend any other lessons (of the same level, same subject) within the same week subjected to availability.




Do you offer trial classes?


Yes, we do. Trial classes are available all year-round. Trial classes are available under the following conditions. A trial class is free of charge if the student does not register for the class after attending the lesson. If a student wishes to register for classes after the trial class, the trial class is considered as the first charageable lesson.




Will there be lessons during the school/public holidays?


Our academic semesters for 20200 is as follows: ​

Semester 1: 2nd December 2019 - 30th May 2020
Semester 2: 29th June 2020 - 31st October 20200

During the June holidays, only classes for P6 students continue. We will also conduct additional crash course and booster classes during then.

There are no lessons on public holidays and replacement classes will be arranged on Sundays in the same week.




How is a typical lesson like?


A lesson usually starts with reviewing the homework given the past week. All students are expected to attempt the homework to ensure effective learning when the questions are gone through in class. Ms Suzanne will then cover new concepts and skills. Very often, students are able to understand and they will be given time to apply the concepts they have just learnt. Many of them will find it difficult at first, but this is normal. We will then go through the tutorial again and they will then spot the missing piece in their application. This lecture-tutorial-feedback loop weekly will help each student master the topics.





Tutor Suzanne

Tutor Suzanne specializes in primaryand secondary school math and science tuition programme, guiding student towards achieving their desired results in PSLE.

Location 

Blk 662C Jurong West Street 64

Singapore 643662

Get in Touch

(+65) 8448 5543

learn@tutorsuzanne.com

Quick Links

Tutor Suzanne © 2021 - All rights reserved

Sign up to receive news and updates!

Connect with us

  • Facebook
  • Instagram