Frequently Asked Questions (FAQs)
Programmes
Can my child consult you on questions done outside class?
Yes, of course! We highly encourage students to do up extra questions beyond classes. Practice makes perfect, and we want our students to know that if they are willing to make the effort to do so, we will support them fully.
How can my child improve on his/her foundation?
How are fees calculated?
Tuition fees are billed at the start of each month based on the number of lessons in each month.
For students who enroll in the middle of a month, the fees will be pro-rated accordingly.
What is included in the material fee?
The material fee of $50 will cover all materials used in class. This includes our Topical Series, SA1/SA2 Revision Packages and all diagnostic tests/mock tests/revision papers done in class.
What is the withdrawal policy like?
If your child wishes to withdraw from his/her class, you may contact us directly and instant withdrawal will be accepted. There is no mandatory notice period and we will issue you a refund for the fees that you have paid for any remaining classes.
Time and money is of essence and we do not believe in locking your child down. If you find that we are not a good fit, we will fully support your decision in finding an alternative that works for your child.
Student Support and Fees
Can my child consult you on questions done outside class?
Yes, of course! We highly encourage students to do up extra questions beyond classes. Practice makes perfect, and we want our students to know that if they are willing to make the effort to do so, we will support them fully.
How can my child improve on his/her foundation?
How are fees calculated?
Tuition fees are billed at the start of each month based on the number of lessons in each month.
For students who enroll in the middle of a month, the fees will be pro-rated accordingly.
What is included in the material fee?
The material fee of $50 will cover all materials used in class. This includes our Topical Series, SA1/SA2 Revision Packages and all diagnostic tests/mock tests/revision papers done in class.
What is the withdrawal policy like?
If your child wishes to withdraw from his/her class, you may contact us directly and instant withdrawal will be accepted. There is no mandatory notice period and we will issue you a refund for the fees that you have paid for any remaining classes.
Time and money is of essence and we do not believe in locking your child down. If you find that we are not a good fit, we will fully support your decision in finding an alternative that works for your child.
Classes
What is your average class size?
Our classes have an average size of 6 - 8 students.
Are all your classes taught by Ms Suzanne?
Yes, all classes will be taught by Ms Suzanne personally and in the event that she is sick, a replacement class will be arranged separately.
Are replacement classes available?
Do you offer trial classes?
Will there be lessons during the school/public holidays?
Our academic semesters for 20200 is as follows:
Semester 1: 2nd December 2019 - 30th May 2020
Semester 2: 29th June 2020 - 31st October 20200
During the June holidays, only classes for P6 students continue. We will also conduct additional crash course and booster classes during then.
There are no lessons on public holidays and replacement classes will be arranged on Sundays in the same week.
How is a typical lesson like?